Missed Appointments
Patients who don't attend their appointment, or who cancel too late for us to offer the appointment to somebody else, cause significant amounts of lost clinical time each month, and affect the availablity of appointments for everyone else.
For example:
November 2011 Appointments with Doctors missed: 44 = 7 hours of appointment time lost.
November 2011 Appointments with Nurses missed: 78 = 13 hours of appointment time lost.
Please notify the surgery in good time if you are unable to keep your appointment so that it can be offered to somebody else!