Nettleham Medical Practice asks for personal information so that we can ensure that you receive the information, advice, treatment, care and support that is right for you.
Information about you, the services you receive and your family background may be recorded either on paper or computer files as part of providing you with health and social care services.
We keep records of:
· Your name, address and date of birth
· Why you or someone on your behalf contacted us and when
· The type of services you were offered or received
· Relevant family information
Anyone who receives patient identifiable information from us is also under a legal duty to keep it confidential. We take the sensitivity of personal information very seriously in the Practice. Staff and contractors are required to respect their duty of confidentiality codes of conduct and through their contracts of employment.
Sharing of information is strictly governed by information protocols and the NHS Code of Practice for confidentiality. These are produced in accordance with legislation and good practice and are designed to protect your rights. We are also registered under the Data Protection Act and adhere to the General Data Protection Regulations (GDPR). We abide by all statutory requirements regarding confidentiality, whilst following the appropriate guidelines for information security. All our staff are required to work within these guidelines.
For more information, please read our How We Use Your Personal Information Leaflet.
You can also read a copy of our Fair Processing Notice here.
If you have any other queries about how we use your information please contact our Data Protection Officer, Alan Haycock, LIWCCG or Caldicott Guardian, Dr Philip Williams. You can also speak to our Practice Manager, Helen Lunn or her Deputy, Beth Jenkinson.
A Publication Scheme under the Freedom of Information Act is also available from the Practice Manager. Information about the practice required for disclosure under this act can be made available to the public. All requests must be made in writing to the Practice Manager.