Nettleham Medical Practice asks for personal information so that we can ensure that you receive the information, advice, treatment, care and support that is right for you.
Information about you, the services you receive and your family background may be recorded either on paper or computer files as part of providing you with health and social care services.
We keep records of:
· Your name, address and date of birth
· Why you or someone on your behalf contacted us and when
· The type of services you were offered or received
· Relevant family information
Anyone who receives patient identifiable information from us is also under a legal duty to keep it confidential. We take the sensitivity or personal information very seriously in the Practice. Staff and contractors are required to respect their duty of confidentiality codes of conduct and through their contracts of employment.
Sharing of information is strictly governed by information protocols and the NHS Code of Practice for confidentiality. These are produced in accordance with legislation and good practice and are designed to protect your rights. All our staff are required to work within these guidelines.
We keep all records whether held electronically or on paper securely to prevent unauthorised access or misuse. We are registered under the Data Protection Act 1998 and abide by all statutory requirements regarding confidentiality, whilst following the appropriate guidelines for information security.
From July 2014 NHS England and the Nettleham Medical Practice will be reviewing patient information in order to identify those patients most likely to be admitted to hospital. This is a national scheme called "Avoiding Unplanned Admissions" where the intention is to pro-actively manage the care of those patients identified as being at most risk and pre-empt an unplanned admission to hospital. The information gathered is for the practice use only and only your GP and practice staff will be involved, however should you wish to opt out or if you have any questions, please leave your contact details at reception.
If you wish to receive a leaflet about how we look after information then please contact our Practice Manager.
A Publication Scheme under the Freedom of Information Act is also available from the Practice Manager. Information about the practice required for disclosure under this act can be made available to the public. All requests must be made in writing to the Practice Manager