Patients can now call the Customer Transport Helpline on 0345 456 4474 to book transport between 1 hour and 1 week in advance. The helpline operates between 09:30 and 17:30 Monday to Friday and 10:00 – 15:00 on Saturdays.
You can also visit their website.
They cover public transport, community transport and the countywide CallConnect Service.
Callconnect is an on demand bus service that is paid for by the customer. There’s more information on the CallConnect website.
If someone has a concessionary bus pass due to age or disability then they can access CallConnect free of charge. For the purposes of the vaccination programme only, Transport Services have agreed to extend this free offer to anyone aged 80 and over, regardless of whether they have a bus pass or not.