We’re making some changes to how your prescriptions are prepared when you order medication to collect from Cherry Willingham Surgery if you are eligible for “dispensing” (which applies if you live more than a mile from a chemist). Over the last couple of years the number of actual prescriptions that are dispensed from our Cherry Willingham dispensary has declined and with the increase of electronic prescriptions, the practice has looked at various options in order to improve our efficiency, safety, sustainability and to utilise our staff in the most appropriate way. Therefore the practice has decided to move to a ‘hub and spoke’ model of dispensing for our Cherry Willingham site with effect from Monday 4th November 2019. A lot of the high street pharmacy companies have been doing this for some time now.
From Monday 4th November 2019 all the medications requested by Dispensing patients will be prepared at the Nettleham Surgery and then sent across to Cherry Willingham Surgery to be collected.
You should notice no difference to the service that you receive as you will still be able to leave your repeat prescription requests at Cherry Willingham and collect your medication from there after 48 hours as is the case now.
A member of our administration team will be at the Cherry Willingham site every day and a dispenser will be there between 11:30am – 12:30pm, Monday to Friday should you have any queries or wish to speak to one of the dispensers in person.
The dispensers are available to speak to over the telephone from 8:00am – 6:30pm every day by phoning (01522) 751717 and choosing option 5, and you can still order repeat medication via our dedicated 24 hour prescription line (01522) 754649 or online.