At the practice we take patient confidentiality very seriously and endeavour to preserve your confidentiality on all occasions. We therefore do not give out any information about you, leave messages or send you texts/emails unless you have expressed your consent for us to do so.
The above consent forms cover a number of areas that you may wish to complete as follows
Access to your records
You may wish for another person, for example a family member or carer, to be able to access your medical records. In order to allow this access we need to have your written consent on record. Please note that once authorisation for another person to access your records is given, the individual will be able to see the whole of your medical records or could contact the surgery to request information about your record. If you wish for another person to have access to your records please complete the Third Party Consent Form and return it to the practice.
Telephone contact and answerphone messages
There are times when we may need to contact you by telephone and it would be helpful if we were able to leave a message on your home answer machine, mobile phone voicemail or with a member of your household. If you wish for messages to be left on your answerphone or with another member of your household please complete the Third Party Consent Form and return it to the practice
We recognise that there are times when you may wish for a named person to be given your test results. If you wish for another person to have access to your test results please complete the Third Party Consent Form and return it to the practice.
Text and email contact
We can text and email patients with routine information, for example to let them know about appointments or that their prescription is ready. If you would like to be set up for text messaging or emails please complete the ‘Patient Communication Consent Form’ and return it to the practice.