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Noticeboard

Closures For Training 

We are closed for staff training on the following Tuesday afternoons from 1.00 pm:

21st May 2019

18th June 2019

Welcome to Nettleham Medical Practice 

Our surgery website helps our patients to keep up with news, developments & details that are relevant to the practice.

As well as a source of information about our practice, our staff & the services we provide, we hope you will use the website as a useful resource for links to other reliable websites for health related information. We also add topical health information to the website.

Feedback

Have a look around and please do send us some feedback using this form. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.


New Patient Directory

We have created a new patient directory full of useful information about the types of appointments available at the surgery, what clinics we hold and how to access your results.  The directory also provides details of other services and providers available in the area so that you can best choose who can help you.

Click here to view an electronic version of the patient directory.


Connect to Support Lincolnshire

Connect to Support Lincolnshire is a new website set up to help you find the right service.  It includes a provider directory, information and advice.  Click here to visit the website.


New Extended Hours arrangements

Nettleham Medical Practice is pleased to announce that from 1st September 2018 patients will be able to book routine appointments on Saturday and Sunday mornings and weekday evenings until 8pm. 

The revised service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.

The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.

Extended hours appointments are for pre-bookable non-urgent appointments. Examples of these include chronic illness and medicines reviews.

The service is being delivered by a federation of GP practices in the area. If a patient wishes to attend an extended hours appointment, they may need to travel to another local GP practice and may not necessarily see their own GP.

In our locality, appointments are available between 6.30pm and 8pm Monday to Friday and on Saturday and Sunday mornings. There are also a number of additional appointments being made available during core hours (8.00am to 6.30pm Monday – Friday)

To arrange an appointment or for more information on when and where appointments are available, speak to the practice receptionist.

In September 2018, Lincolnshire West Clinical Commissioning Group (CCG) launched Extended Access to GP Services to patients registered with a GP practice in Lincoln, Gainsborough, and surrounding areas.

The service gives patients access to pre-bookable routine appointments every weekday evening, at weekends and bank holidays, either at their own GP practice or at another local practice.

We are now evaluating the service and would welcome feedback from patients as part of this. We would be grateful if you complete all questions within the survey, and respond by midnight on Sunday, March 31, 2019.  The survey should only take a few minutes to complete.

https://www.surveymonkey.co.uk/r/LKFTN25


New Dispensary Opening Times at Nettleham

From 1st October 2018 the dispensary at Nettleham will be open half an hour earlier each weekday, and each Thursday Evening until 8pm, but will no longer be open on Saturday mornings.

 

This is because of the new scheme to enable our patients to have extra opening hours for routine appointments every day of the year at various local surgeries, rather than just at Nettleham.

 

Nettleham Dispensary opening hours for collecting medication

Monday to Friday 8:00am to 6:30pm and until 8:00pm on Thursdays.

 

Don’t forget you can request medication 24 hours a day via phone (01522 754649) or online.


General Practice National Awards award

The practice would like to thank everyone who recently voted for the practice for this national award. Unfortunately the practice was not shortlisted to the final on this occasion. The organisers have shared with us some of the lovely comments that were made which can be found by clicking on the link below.

Patient Feedback


New Service from early January 2019

The practice is delighted to have been chosen to pilot a new service for social prescribing. The practice has been allocated a social prescribing navigator who will be based at the practice one day a week. They have links with >200 local communities and charities and can support patients who have social rather than medical needs. Patients can self refer to this service by contacting them on 01522 551683. Click on the links below for more information.

Social Prescribing        

Wellbeing Leaflet


New Service available from Mid October

The practice is excited to be part of a Primary Care Chapliancy project which will be starting from 10th October 2018. For information please click here for the full leaflet.

Chapliancy


flu

Flu Vaccination Clinics

It is not too late to have your flu vaccine.

Appointments can be booked by telephoning the practice after 10:00am each week day.

 


Active Signposting

In December 2017 we renamed our reception staff as Patient Care Advisors after they received active signposting and care navigation training.

This new process sees the Patient Care Advisors asking more questions of patients at the point of booking appointments to enable them to make the most appropriate appointment with the right member of clinical staff depending on the patient’s condition.

It is important for patients to understand that they are not being nosy and the information being asked for is very much in their best interests and to ensure they receive the most appropriate and efficient service possible.

To read more about our active signposting service, please click here.


Patient Online Services

You can book your routine appointments or request repeat prescriptions with the secure online service SystmOnline. You can also request access to your full medical record.

To register for the online service please bring some photo ID to Nettleham Surgery so that we can ensure confidentiality. We will then register you for the service.

For more information please read our Online Patient Leaflet.

If you are already registered, click this link to access SystmOnline.

Due to security restrictions, this facility is only available in the UK.


Test Results

To find out how to get your test results please click here.


Friends and Family Test

We would be grateful if you could take a couple of minutes to complete a Friends & Family patient comment card when you are next in the surgery.

You can review our previous survey results here.


CQC Report

Click here to read our latest CQC Report.


Facebook

We now have a practice Facebook page so that you can keep up to date with our news.


(Site updated 04/04/2019)
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